Privacy policy

Who we are

This website is operated by The Allen Thomas Group, an independent insurance agency headquartered in Akron, Ohio (NPN 7642818), doing business under the brand Plumbing Insurance Group. "We", "us" and "our" mean The Allen Thomas Group.

Information we collect

Information you give us. When you use our quote form, we collect what you enter: your name, email address, phone number, business name, website, state, type of plumbing work, approximate annual sales and payroll, number of employees, years in business, current insurance status and expiration date, the coverages you're interested in, and whether you agree to receive text messages.

Information collected automatically. Like most websites, our servers and service providers may receive technical information such as your IP address, browser type, the pages you visit, the page that referred you, and campaign parameters in links (for example, UTM tags or ad click IDs). We use this to understand how visitors find us and to improve the site.

How we use your information

• to respond to your request, prepare insurance quotes and contact you about them
• to share your information with insurance carriers and wholesalers as needed to obtain quotes or place coverage you ask for
• to service policies you buy through us, including certificates and renewals
• to send you text messages, only if you've agreed to receive them
• to improve our website and measure which pages and campaigns are working
• to comply with law and insurance regulations

How we share information

We don't sell your personal information. We share it only:

• with insurance carriers, wholesalers and premium finance companies when needed to quote or place coverage you've asked about
• with service providers that help us run our business, such as our customer relationship management platform, website hosting and analytics, under agreements to protect it
• when required by law, regulation or legal process, or to protect our rights

Text messages

If you check the box to receive text messages, we may text you about your quote and coverage. Message frequency varies, and message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. Consent to receive texts is not a condition of purchase. We do not share or sell mobile phone numbers or SMS opt-in data and consent with third parties or affiliates for their marketing or promotional purposes.

Cookies and analytics

We may use cookies and similar technologies, including analytics tools, to understand site usage and measure advertising. You can control cookies through your browser settings.

How we protect and keep information

We use reasonable administrative, technical and physical safeguards to protect your information. We keep it as long as needed for the purposes above and as required by insurance record-keeping rules.

Your choices and rights

You can ask us to update your contact information or stop contacting you at any time. Depending on the state you live in, you may have additional rights to request access to, correction of, or deletion of your personal information. To make a request, use the form on our contact page and describe your request.

Children

Our website is meant for business owners and isn't directed to children under 13. We don't knowingly collect their information.

Changes to this policy

We may update this policy from time to time. The "last updated" date at the top shows when it last changed.